Productivity & Time-tracking

Collaboration Tools

Harvest makes it easy to track time from your desktop, phone, and favorite tools, including Zendesk. Intuitive, visual reports make it easy to analyze your team’s time and keep projects on track. And if you need to invoice your clients, Harvest helps you create invoices from your billable time, email them to your client, and get paid online. 
 Enabling this app makes time tracking seamless by adding a Harvest timer directly to Zendesk. You can start a Harvest timer from individual tickets in Zendesk, so you don’t have to interrupt your workflow to track time. Time entries in Harvest even include a link back to the Zendesk ticket, making your time easier to analyze. 
 Using this app requires a Harvest account. If you don’t already have one, you can sign up for a free trial at <a href="http://www.getharvest.com">http://www.getharvest.com</a>.

Harvest

Track time to projects and tasks in Harvest right from Zendesk tickets.

E-commerce & CRM

Starter 应用程序

Retail/Ecommerce

The official Zendesk integration for Shopify.

The Shopify app for Zendesk Support and Chat unites all your business and customer data by displaying critical Shopify information to your agents while they serve customers—without leaving Zendesk.

The application queries your Shopify store(s) to find the customer’s details and recent orders, giving your agents the right customer context at their fingertips, all within a unified workspace. Agents are also able to take action on these insights—processing refunds and cancellations, as well as instantly navigating to Shopify orders as needed. Empowering your agents to focus on the customer conversation, instead of spending their time toggling between systems.

Improve customer satisfaction with better conversations

<ul>
<li>Solve chats and tickets faster with access to relevant customer data from Shopify, such as billing, shipping, and order information—all without leaving Zendesk.</li>
<li>Take action on your data and process common requests like refunds and cancellations, directly from the Support sidebar app.</li>
<li>Easily navigate to additional data in Shopify by clicking the Order ID.</li>
<li>Embed live chat to any Shopify-powered site to convert browsers into buyers, increase average order value, reduce cart abandonment, and improve customer satisfaction.</li>
</ul>

By enabling this app, You agree to the <a href="http://global-engagement.hurlburtdiveclub.com/company/built-by-zendesk-agmt/">Built by Zendesk Terms of Use</a>.

This integration works for both Shopify and Shopify Plus.

Shopify for Zendesk

Display customer and order details from Shopify

Compose & Edit

<a href="http://apps.sparkly.dev/marketplace-app-tables-banner-link"><img src="http://apps.sparkly.dev/marketplace-app-tables-banner-image" alt="Banner"></a> 
<a href="http://apps.sparkly.dev/marketplace-app-tables-video-link"><img src="http://apps.sparkly.dev/marketplace-app-tables-video-image" alt="Watch the Tables app video"></a> 

<h2>More control on the rich-content of your message</h2>

Add tables to your messages in an easy way. Just click the table icon in the editor and select how many rows and columns you want your table to have. 

Place your mouse cursor in a table cell and you&#39;ll be able to alter the table by inserting and deleting rows and columns. 

<h2>Ideal for all organizations using Zendesk Support</h2>

Ideal for all organizations using Zendesk Support and would like to have more possibilities that copy-pasting tables. 

Built by Sparkly. 
Sparkly, Amsterdam, the Netherlands. 

<a href="http://apps.sparkly.dev/marketplace-app-tables-footer-link"><img src="http://apps.sparkly.dev/marketplace-app-tables-footer-image" alt="Check out our website too"></a>

Tables

Collaboration

<img src="http://i.imgur.com/EMCbBS9.png" alt="new slack to zendesk integration">

<h4>The Zendesk to Slack Integration brings all of your customer support interactions into a single place and help make customer service a team sport</h4>

<ul>
<li>Create or Update Zendesk tickets within Slack</li>
<li>Receive real-time notifications on Zendesk tickets within Slack</li>
<li>Deploy Answer Bot in Slack to enable self service</li>
<li>Connect agents to experts with Side Conversations</li>
</ul>

<h4>Simplify support workflows and collaboration</h4>

<ul>
<li>With this integration, Slack users can create or update Zendesk tickets directly from within Slack</li>
</ul>

<img src="http://i.imgur.com/lwea9qn.gif" alt="">

<h4>Stay up to date with current activity</h4>

<ul>
<li>Notify Slack Channels in real-time from Zendesk triggers</li>
</ul>

<img src="http://imgur.com/BVLGzSY.gif" alt="">

<h4>Scale support with self-service</h4>

<ul>
<li>Deploy Answer Bot in Slack to help resolve commonly asked questions only escalating to an agent for more complex issue</li>
</ul>

<img src="http://i.imgur.com/BHAg67a.gif" alt="">

<h4>Connect Agents with Experts</h4>

<ul>
<li>Enable Agents to connect with experts in Slack from within Zendesk via Side Conversations</li>
</ul>

<img src="http://imgur.com/djUnb4H.gif" alt="">

By enabling this app, You agree to the <a href="http://global-engagement.hurlburtdiveclub.com/company/built-by-zendesk-agmt/">Built by Zendesk Terms of Use</a>

Slack

View, create, and take action on support tickets from any Slack channel

Analytics & Reporting

Surveys & Feedback

<h2>The official Maestro QA integration for Zendesk support.</h2>

Maestro QA makes QA / QM software for modern support teams. Our integration with Zendesk lets teams automatically assign agent tickets for grading, customize scorecards to reflect their brand needs, identify areas for agent coaching and report on quality of the agent support .

Etsy, Mailchimp, Peloton, and more use Maestro QA for quality assurance (QA) / quality management (QM) purpose to improve agent performance and enable amazing customer experiences through quality support experience.

<h2>The Maestro QA Quality Assurance App enables you to:</h2>

<ul>
<li>Build customized agent QA/QM scorecards</li>
<li>Grade agent tickets with a side-by-side QA scorecard view</li>
<li>Turn your agent QA score into a trusted KPI to measure agent performance and career progression</li>
<li>Identify training gaps for agent coaching opportunities</li>
<li>Drive agent coaching, learning, development, and retention</li>
<li>Improve CSAT, NPS, AHT, and other key metrics through QA/QM insights and agent coaching sessions</li>
</ul>

Agent support teams and quality assurance (QA) / quality management (QM) leaders love to leverage Maestro QA to understand agent performance, find coaching opportunities and enable exceptional customer experiences.

<blockquote>
By making my QA / QM process more efficient, I was identifying more valuable areas for opportunity &amp; able to lead larger, more targeted projects. During the first 6-8 months of using Maestro QA our average QA / QM score increased from around 70% to 90%. Over the second half of the year, CSAT increased about 11%. We would not have seen those QA / QM score increases if I was still spending a day a week pulling reports and managing my team&#39;s daily tasks.
</blockquote>

<a href="http://www.trustpilot.com/reviews/5a996284d27b0a07e49db11d">Sarah, CX Quality Manager</a>

<blockquote>
Maestro QA allows for seamless grading and grades sitting side-by-side in addition to allowing the agent to see the scorecard right within the review. Agents feel more empowered to resolve on their own.
</blockquote>

Eric Komo, Leadpages, Technical Trainer

Want to know more about how quality teams use our quality assurance (QA) / quality management (QM) tool to empower their agents to provide higher quality services by getting the quality of their work graded and improved via agent coaching? View our <a href="http://www.maestroqa.com/case-studies?utm_source=zendesk&utm_medium=marketplace&utm_campaign=zendesk-partnership">customer case studies</a>.

<h2>Have questions for our team?</h2>

Email us directly at team@maestroqa.com or visit www.maestroqa.com to chat with us to explore your quality assurance (QA) / quality management (QM) needs by evaluating quality of the agent support service, filling those gaps through agent coaching sessions.

Other info: - <a href="http://www.maestroqa.com/request-demo?utm_source=zendesk&utm_medium=marketplace&utm_campaign=zendesk-partnership">Request a demo</a> of the full Maestro QA experience

Maestro QA Quality Assurance for Support

Quality Assurance (QA), Quality Management (QM),  agent coaching and KPI reports

IT & Project Management

<a href="http://sweethawk.com"><img src="http://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-tm-banner.png" alt="SweetHawk"></a>

<h1>Give your helpdesk super powers!</h1>

With this app you can install any or all of SweetHawk&#39;s 15 apps (and counting) with a single click, all bundled together <a href="http://sweethawk.com/super-suite-pricing">starting at only $10 per agent per month</a>.

<img src="http://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-promises.png" alt="SweetHawk customer promises">

<h1>About SweetHawk</h1>

SweetHawk has been building apps for Zendesk <a href="http://sweethawk.com/about-us">since 2015</a>. Their first app, <a href="http://sweethawk.com/zendesk-calendar-app">Calendar</a>, was installed by dozens of businesses within weeks of release which inspired them to create more apps like <a href="http://sweethawk.com/zendesk-tasks-app">Tasks</a>, <a href="http://sweethawk.com/zendesk-reminder-notifications-app">Reminders</a> and <a href="http://sweethawk.com/zendesk-approvals-workflow-app">Approvals</a>, creating a <a href="/apps/support/sweethawk-super-suite/">Super Suite</a> of apps all complimenting each other to address larger use cases such as <a href="http://sweethawk.com/itsm-change-management-zendesk">ITSM change management</a>, <a href="http://sweethawk.com/zendesk-project-management">project management</a> and <a href="http://sweethawk.com/hr-human-resources">HR process automation</a>. Today, well over 100,000 agents use <a href="http://sweethawk.com/zendesk-apps">SweetHawk apps for Zendesk</a> every day.

<a href="/marketplace/partners/sweethawk/"><img src="http://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-zendesk-apps.png" alt="SweetHawk&#39;s Zendesk apps"></a>

<img src="http://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-customers.png" alt="SweetHawk customers">

<a href="http://sweethawk.com"><img src="http://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-tm-banner.png" alt="SweetHawk"></a>

SweetHawk Super Suite

<a href="http://apps.sparkly.dev/marketplace-app-exporter-banner-link"><img src="http://apps.sparkly.dev/marketplace-app-exporter-banner-image" alt="Banner"></a> 
Export everything, any way you want! 

Formerly known as Ticket Exporter. 

<h2>Overview of possibilities with Exporter</h2>

You&#39;ll be able to: 

<ul>
<li>Export tickets </li>
<li>Export comments (available now!) </li>
<li>Export users </li>
<li>Export organizations </li>
<li>Export attachments (available now!) </li>
<li>Select over 100 fields to include 

<ul>
<li>Including custom fields </li>
</ul></li>
<li>Choose several predefined export formats 

<ul>
<li>CSV </li>
<li>XML </li>
<li>JSON </li>
</ul></li>
<li>Compose your own export formats 

<ul>
<li>Uses the Handlebars template lanuage </li>
</ul></li>
<li>Save and load export configurations for quick re-use </li>
</ul>

Free version: 

<ul>
<li>Export tickets by view </li>
<li>Select up to 10 fields </li>
<li>Choose between 2 different CSV fomats </li>
</ul>

All paid plans come with a 7 day free trial!

Exporter

<ul>
<li>Export tickets by view</li>
<li>Select up to 10 fields</li>
<li>Choose between 2 different CSV fomats</li>
</ul>

Free

<ul>
<li>Export tickets</li>
<li>Export users</li>
<li>Export organizations</li>
<li>Save &amp; load export configurations</li>
<li>Choose between CSV, JSON and XML formats</li>
</ul>

This plan comes with a 7 day free trial!

Professional

<ul>
<li>Export tickets</li>
<li>Export comments</li>
<li>Export users</li>
<li>Export organizations</li>
<li>Export attachments</li>
<li>Export &#39;everything&#39; (planned)</li>
<li>Save &amp; load export configurations</li>
<li>Choose between CSV, JSON and XML formats</li>
<li>Create your own export templates</li>
</ul>

This plan comes with a 7 day free trial!

Enterprise

Internal Help Desk

PagerDuty&#39;s real time operations platform helps companies increase reliability and customer satisfaction by routing and escalating critical issues to the proper teams that can resolve the issue in a timely manner. As the acknowedgement, research and resolution process is happening, your customer facing team can stay up to date with the PagerDuty integration and provide updates to your customers.

<h3>Get your team(s) involved in a flash</h3>

Getting notified when tickets are created is critical for many organizations. With this integration, you can now use PagerDuty&#39;s rich scheduling and notification capabilities to make sure that your team(s) is responsive in resolving issues for your customers.

<h3>Simple Integration</h3>

The PagerDuty integration only takes a few minutes to configure, just sign into your PagerDuty account and you can begin interacting with PagerDuty from the Zendesk interface!

Sign up for a free 14 day trial <a href="http://www.pagerduty.com/sign-up/">here</a>!

PagerDuty

This is the default plan all existing apps have. You can change the description and name of this plan

Default Plan

Notify and escalate critical issues and maintain visibility from Zendesk

Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 6,000 customer-driven companies use Productboard to understand what customers need, prioritize what to build next, and align everyone around their roadmap.

Productboard’s Zendesk integration helps bridge the product feedback gap between support and product teams. It ensures product managers prioritize the right features to work on next — features that address the real customer needs that are communicated to support teams.

Support teams working in Zendesk can easily send valuable user feedback, like feature requests or product pain points, to Productboard. Once in Productboard, product teams can identify critical product insights within this feedback and use them to prioritize what goes on the product roadmap.

To learn more about this integration, visit:

<ul>
<li><a href="http://www.productboard.com/integrations/zendesk/">Productboard’s Zendesk integration page</a></li>
<li><a href="http://support.productboard.com/hc/en-us/articles/360056318634-Integrate-with-Zendesk">Productboard’s Zendesk integration support article</a></li>
</ul>

Questions? Reach us at <a href="mailto:hello@productboard.com">hello@productboard.com</a>. We’d love to hear from you.

Interested in Productboard? <a href="http://www.productboard.com/pricing/">Start a free trial here</a>.

Productboard

Improve CSAT and build brand confidence by equipping agents with accurate context for order-related inquiries. Reduce costs related to WISMO and WISMR by enabling agents to see order details and real-time statuses of outbound and return shipments for agents without leaving the Connect and Care app.

<img src="http://uploads-ssl.webflow.com/5d278e4646ba9e55d6c67475/6439ddf5fa6830a11eac6b26_zd-trackconnect-hero-2023.png" alt="Narvar Connect">

<h3>Trusted by 1300+ of the world&#39;s leading brands, Narvar creates positive customer engagement beyond the &quot;buy&quot; button through branded order tracking, delivery notifications, returns, and exchanges.</h3>

<h3>Narvar&#39;s comprehensive post-purchase platform powers brands like Sephora, Lululemon, Gap, Levi&#39;s, Sonos, Home Depot, and Dyson – equipping them to deliver transparency, build trust, and grow customer lifetime value.</h3>

<h3>Use Narvar Connect and Care for:</h3>

<h4>Lower WISMO</h4>

<h6>* Allow customers to file a ticket directly from the Track page</h6>

<ul>
<li>Surface all order and shipment information directly in Zendesk from the Track page</li>
<li>Resolve up to 25% of cases by highlighting FAQ articles</li>
</ul>

<h4>Better CSAT</h4>

<h6>* Facilitate chat with live agents from the Track page with Zendesk web widget</h6>

<ul>
<li>Expedite order resolution in real-time</li>
<li>Build consumer confidence in your brand, increasing CSAT by up to 100 basis points</li>
</ul>

<h4>Faster resolution</h4>

<h6>* Access a 360 view of customer order and shipment information</h6>

<ul>
<li>Choose the support channels that work for your business: live agent chat, FAQ articles, and more</li>
<li>Decrease resolution time an average of 10% per order</li>
</ul>

<img src="http://uploads-ssl.webflow.com/5d278e4646ba9e55d6c67475/643d9ba64f349b0cd6bb849b_zd-connectcare-stats.png" alt="Narvar Statistics">

<h2>Look up status of an outbound or return shipment.</h2>

Assist customers and mitigate fraudulent claims by seeing delivery status, estimated delivery date, and when a return has already been initiated.

<img src="http://uploads-ssl.webflow.com/5d278e4646ba9e55d6c67475/643d9ba891da9374e1d77588_zd-connectcare-quicklookup.png" alt="Narvar Quicklookup">

<h2>Make it easier for consumers to get support</h2>

Allow consumers to start a chat from the Narvar Track page. Deflect tickets with knowledge base articles, and offer contextual help.

<img src="http://uploads-ssl.webflow.com/5d278e4646ba9e55d6c67475/643d9ba8acc9732579882794_zd-connectcare-chat.png" alt="Narvar Incident manager">

<h2>For more information, contact you Narvar Customer Success Manager, or visit <a href="http://corp.narvar.com?utm_source=Partner&utm_medium=referral&utm_content=App_Listing&utm_campaign=Zendesk">narvar.com</a></h2>

Narvar Connect and Care

Faster answers, lower costs, happier customers.

Knowledge & Content

<h2>The official Stella Connect app for Zendesk.</h2>

Stella Connect is the customer feedback and quality management platform built specifically for customer experience teams. Our intuitive platform makes it easy to harness agent-level customer feedback and deliver high impact coaching and QA programs, driving agent engagement and customer satisfaction. 
 With Stella Connect, you can capture agent-level performance insights and use them to: 

<ul>
<li>Gain visibility into service performance against the metrics that matter most to your team, from NPS and CES to agent-level CSAT </li>
<li>Streamline and enhance your Quality Assurance process, and combine QA with real-time customer feedback for deeper insight </li>
<li>Deliver in-the-moment coaching to help your agents perform at their best </li>
<li>Scale your team more cost-effectively with a platform that scales with you </li>
<li>Drive sales and reduce agent attrition - happier front-line teams make for happier customers </li>
<li>Power incentive and reward programs that keep your agents engaged and motivated </li>
<li>Run high impact service recovery programs to turn negative customer experiences into positives </li>
</ul>

<h2>Our Zendesk integration enables you to:</h2>

<ul>
<li>Set pre-defined rules to automatically send out feedback requests after tickets are solved </li>
<li>Include interaction tags from Zendesk in Stella Connect to enrich the agent-level feedback you receive </li>
<li>Link customer feedback within Stella Connect directly to Zendesk tickets for deeper, more actionable context </li>
<li>View your Stella Connect survey results in Zendesk Explore for flexible CSAT reporting </li>
<li>Create a service recovery workflow to make things right with customers after subpar service interactions </li>
<li>Import Zendesk tickets into Stella Connect to launch QA reviews off of customer interactions </li>
<li>View, play, annotate and score transcripts and recordings from Zendesk in Stella Connect </li>
</ul>

<a href="http://stellaconnect.com/2020/06/17/stella-connect-commercial/"><img src="http://stellaconnect.com/wp-content/uploads/2020/09/Stella_Connect-Video-Screen-.png" alt="Check out our quick product overview!"></a> 

<h2>We are proud to be used by brands that range from disruptive startups through to billion dollar public companies</h2>

“In a hyper-growth startup, trying to scale a customer service operation and seeing around the corner is very hard. With Stella Connect, we can pinpoint exactly what works best—when we need more resources, different training, more coaching. We can measure performance on a more granular level.” Nick Martin, \u2028Head of Customer Experience at Harry’s 

<h2>Have questions?</h2>

Our team is ready to help, reach out at partnerships@stellaconnect.com. We also regularly have webinars where we dive into all things CX, and our platform stellaconnect.com/events.

Stella Connect

Empower frontline teams with real-time customer feedback, QA, and coaching

Note: This app requires that <a href="http://support.hurlburtdiveclub.com/hc/en-us/articles/203691146-Creating-and-using-customer-lists">customer lists</a> be enabled in your Zendesk Support account.

Send email campaigns to targeted list of customers and proactively communicate and follow up with your customers. Connecting Zendesk Support and Mailchimp enables you to communicate with your customers in a way that’s more personal.

Anticipate your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive.

With the Mailchimp Campaign app, you can compose and send a variety of emails to a targeted segment of your customers, from within your Zendesk Support account. Specifically, you can:

<ul>
<li>Start a new email campaign by selecting an existing Mailchimp email template or creating a new one</li>
<li>Select a list of customers from Zendesk Support to email</li>
</ul>

Also, check out the Mailchimp Activity app to give your support team a list of all email campaigns delivered to a customer, right on the ticket page.

<h3>How Mailchimp works:</h3>

More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content. Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers.

By enabling this app, you agree to the <a href="http://global-engagement.hurlburtdiveclub.com/company/built-by-zendesk-agmt/">Built by Zendesk Terms of Use</a>.

Mailchimp Campaign

Send email campaigns directly from Zendesk Support using Mailchimp.

From start-up to enterprise-level, many prestigious companies have trusted CustomerHD to provide superior customer support services or benefited from our expert implementation and optimization services. Decades of experience in the customer service industry has enabled CustomerHD to be the experts in all areas of customer support services. We understand that time is money, and our optimization services are designed to help you get the most out of your Zendesk investment and help you achieve your goals faster. Our team of certified Zendesk experts can quickly update and optimize your system.

Who We Are:
CustomerHD is on a mission to change the perception of a call center. We are creating something different, we are building a culture where people feel valued. We believe that we can be a light that shines in the customer service industry, a place where people want to work and partner with us. We are committed to creating amazing customer service solutions with amazing people!
CustomerHD provides exceptional customer support and expert customer experience services including Zendesk implementation and optimization. Based out of Raleigh, NC, CustomerHD provides the best experiences for your customers through customer support services, strategic consulting, and software enhancements. 

What We Do:
We understand that customer experience is the key to success. That&#39;s why we help organizations create a world-class customer experience through support, strategy, and technology solutions. Our team of experienced professionals is dedicated to helping you create a customer experience that is tailored to your unique needs. We provide a range of services to provide the best possible solutions to help you create a customer experience that is second to none.

What We Offer:
CustomerHD offers superior customer service experiences for our clients through support and system optimizations. Our US based team provides high touch support, while our amazing offshore team provides lower cost options. We also specialize in Zendesk services, including full implementation, review &amp; optimization, creating explore reporting dashboards, custom help centers, and technical support. We offer, strategic consulting, customer journey mapping, lean process mapping, and customer experience reviews. Our team is dedicated to providing the best customer service experience possible for you and your business. 

Customer Support Services:

<ul>
<li>Omni-Channel Support - Phones, Chat, Email, Message, Social</li>
<li>US Contact Center - Raleigh, North Carolina</li>
<li>Offshore Contact Center - Belize City, Belize</li>
<li>Full team, supplemental support, seasonal support</li>
<li>English first language for all support centers</li>
<li>Spanish and other language support available</li>
</ul>

Zendesk Services:

<ul>
<li>Monthly or Annual Billing Subscriptions</li>
<li>Full Implementation</li>
<li>Review &amp; System Optimization</li>
<li>Reporting &amp; Dashboards</li>
<li>Help Center</li>
<li>Technical Support</li>
</ul>

Other Services:

<ul>
<li>Strategic CX Consulting</li>
<li>Customer Journey Mapping</li>
<li>Lean Process Mapping</li>
<li>Full CX Technology Solutions</li>
</ul>

Why We are Different:

<ul>
<li>⚡ *We are Fast *</li>
</ul>

Need a CS team or system implementation quickly? Our team can make it happen! 

<ul>
<li>💲 *We Offer the Best Pricing *</li>
</ul>

All clients receive competitive pricing and reseller discounts. 

<ul>
<li> 🤝 *We are Dedicated *</li>
</ul>

Our team is committed to your success and we here to support you and your business goals!

<ul>
<li> 📈 *We are Experienced *</li>
</ul>

Our team has years of experience in the industry and can provide you with the best solutions. 

<ul>
<li>🤗 *We are Friendly *</li>
</ul>

We are “People Helping People”, here to help and make sure you have the best experience possible.

CustomerHD

PREMIER ZENDESK PARNTER providing world-class customer support services and harnessing the power of Zendesk through optimizations and implementations. Champion your business by using CustomerHD’s amazing team of customer support agents or certified Zendesk experts.  Whether you are looking for a full/supplemental customer support team or just need Zendesk services, CustomerHD’s team of experts can help!

ImagineX consultants build Zendesk solutions that fit your business using their Zendesk and broader CRM expertise. Many of our clients are in the financial services industry, and many of our consultants have CRM experience outside of Financial Services as well. Our solutions span 2-week lean implementations of any combination of Zendesk products to implementing and adopting Zendesk enterprise-wide across several functional teams, to integrating your customer-facing Zendesk solution with critical back end systems. We also offer part-time and full-time application support models to help you maintain your Zendesk platform.

We look at your customers as our customers and work with you to bring your customers amazing multi-channel sales and service experiences. Our team of experts also support our customers with ongoing maintenance of the solution, allowing you to focus on running your business while we make sure you have the technology to wow your customers.

At ImagineX we are here for you. And for your customers.

ImagineX Consulting

We are a boutique cyber security technology consulting firm. As a Select Zendesk Partner, we implement Zendesk and develop custom integrations with other enterprise platforms for our clients to better serve their internal and external customers, also outside the cyber security space.

We speak the most beautiful language on the planet. It’s called “customer care.” We believe all humans deserves a respectful and positive customer experience. We understand that every interaction with a brand is an opportunity to create a fan for life. We believe frustrations and issues can be effectively solved by technology. And when customers do contact the brands they love, we do our best to make the world a little bit better by elevating the customer service experience.

We are especially adept at hearing what isn’t said. By listening, asking and listening some more. And then thoughtfully answering with care and respect. It’s what we are passionate about. It’s what we are skilled to do. It’s how we care for our team members. And it’s how we are elevating the customer experience through the simple practice of being more human.

VIPdesk Connect

Elevated remote-based customer care for iconic brands.


Our services include:

<ul>
<li>SEO</li>
<li>Web Design</li>
<li>Hosting Services</li>
<li>Digital Advertisements</li>
<li>CRM Sales</li>
</ul>

Counterflow Marketing

Counterflow Marketing is a full-service digital marketing agency focused on connecting our clients to their customers in this progressive digital world. 

5,000+ companies have chosen Lotus 主题 for their top-notch UX/UI design, consistent performance, ease of use, and multiple built-in features. Even Zendesk hires us to improve their help centers. <a href="http://www.lotusthemes.com/pages/zendesk-case-studies?utm_source=zendesk-theme-marketplace&utm_medium=about-theme&utm_campaign=selway">View case studies →</a>

<img src="http://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/flatrock/companies.gif" alt="Lotus 主题 clients"> 

<img src="http://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/selway/slide-1.png" alt="">

<img src="http://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/selway/slide-2.png" alt="">

<img src="http://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/selway/slide-3.png" alt="">

<a href="http://zendeskthemes.hurlburtdiveclub.com/hc/en-us/sections/4410629535507-Formatting-Options?utm_source=zendesk-theme-marketplace&utm_medium=built-in-features&utm_campaign=selway"><img src="http://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/selway/slide-4.png" alt=""></a>

<h4>Zendesk trusts their help centers to Lotus 主题</h4>

Have a look at <a href="http://www.lotusthemes.com/pages/zendesk-case-study?utm_source=zendesk-theme-marketplace&utm_medium=zendesk-case-study&utm_campaign=selway">one of them</a>. 

<img src="http://d2sz1e1f43ugtm.cloudfront.net/marketplace/zendesk-hc-main.png" alt="Zendesk help center">

<h4>See what our customers say</h4>

“I shared my dream - a new home page that conveyed this portal was filled with strategic information for getting value from our products - not how to use it. The team honed in on my needs, explained how they could be achieved and two weeks later I have a 2nd homepage with a very different feel.”
Sara Lundy, Living Security

<a href="http://global-engagement.hurlburtdiveclub.com/marketplace/partners/917/lotus-themes-zendesk-partner/">Find more reviews here</a>

<h4>Contact Us</h4>

hello@lotusthemes.com

<a href="http://www.lotusthemes.com/pages/contact-us?utm_source=zendesk-theme-marketplace&utm_medium=submit-a-request&utm_campaign=selway">Submit a request</a>

<a href="http://calendly.com/d/x3xs-2p5j/sales-qualification-call">Book a Zoom meeting</a>

Selway

Lotus 主题, Zendesk partner

Standard

Developer

Selway is an accessible Zendesk theme that features an FAQ section on the homepage to give quick answers to common questions right at the beginning of the help center experience.

Crawl is one of the themes in our *Sports Collection** - a set of bold and customizable themes for all kinds of sports clubs. Curious about the other themes in the Sports Collection? Take a look at <a href="http://global-engagement.hurlburtdiveclub.com/marketplace/themes/110/dribble-sport-collection/">Dribble</a>, <a href="http://global-engagement.hurlburtdiveclub.com/marketplace/themes/113/eleven-sport-collection/">Eleven</a> and <a href="http://global-engagement.hurlburtdiveclub.com/marketplace/themes/112/punch-sport-collection/">Punch</a>.*

<h2>About the theme</h2>

Unlike any other Zendesk theme, Crawl offers endless features for in-house customization. Zero coding, zero charge, maximum impact.

<ul>
<li>Sync our design with your brand ID using the widest editor for no-code customization</li>
<li>Make your content more accessible with extensive out-of-the-box functionalities like promoted articles and recent searches</li>
</ul>

<h2>Endless, zero-code customization</h2>

Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our theme offers easy customization without coding.

<img src="http://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/11_sydney-customize.jpg" alt="">

This is what you get out of the box:

<ul>
<li>Header: 4 styles for each layout, sticky / non-sticky option</li>
<li>Footer: 3 styles</li>
<li>Homepage: different layout options for category boxes, promoted articles, recent searches, …</li>
<li>Inner pages: multiple styles</li>
</ul>

<h2>Widest range of out-of-the-box options</h2>

Save time and money with our extended out-of-the-box functionalities. Make your help center content more accessible with popular searches, promoted articles, recent activities, ‘articles in this section’, and so on.

<h2>Great UX for every screen</h2>

Whether your readers are using their phones, tablets or desktops to figure out the answers to their questions: our theme is optimized for every screen. Our intuitive design makes it easy for customers to find the answers to their questions in no time.

<img src="http://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/12_crawl-responsive.jpg" alt="">

<h2>Clean, distinct design</h2>

Your brand is unique, and so is your help center. Impress your customers with a clean, contemporary look based on modern design principles.

-

<h3>Updates &amp; support</h3>

Our themes are updated regularly to support new Zendesk features and capabilities.
Have any questions about this theme? <a href="http://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Feel free to contact us.</a>

<h3>… Or contact us for a custom theme</h3>

Our custom themes offer a fully tailored help center to match your Brand ID. We’ll create a help center from scratch so you can profit from a unique design. Provide us with a mock-up, or we’ll make one for you. With 3 revision rounds included, we’re sure we’ll get it right.

<a href="http://premiumplus.io/themes/zendesk-custom-themes?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more →</a>

-

<h3>About Premium Plus</h3>

Premium Plus is your guide to a better customer experience. As a Master Partner of Zendesk, Aircall, and Certainly, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.

<a href="http://premiumplus.io?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more on our website →</a>

-

<h3>Have any questions?</h3>

Feel free to <a href="http://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">contact us</a> or <a href="http://calendly.com/irina-antonova">book a meeting with our experts</a>.

Crawl Sports Collection

Premium Plus

A design for champions. Crawl is a water sports-inspired help center theme with far-reaching customization options. Change the colors to match your club and create the perfect self-service hub for your fans.

About the theme -
Konark is a fully responsive multipurpose Zendesk Help Center (Guide) theme. The theme is a perfect balance between style and performance. All the elements of the help center are arranged in a way that keeps navigation super easy. 
The theme comes with a image at the back of a floating search box at the center left of it all. It has a stunning full-screen layout with beautiful blocks and interactive design elements, which generate an airy and elegant feeling to the help center. 
It follows the latest trends in web design and features a brand-new layout with a long list of features.

Theme features -
Fully responsive – Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. We ensure that the themes are cross-browser and cross-device compatible.

Multipurpose – The theme is feasible for any business or company. We can also update it with your branding style. 

An Extensively Custom Sidebar – This theme has a custom navigation sidebar that enables the help-center to be easy to use. 
Custom Block Icons - Custom blocks are static links to any pages on your help center or your main website. It’s possible to change the link, icon, title, and description in each of them. You can hide a specific block or all of them in the theme settings and add more through customization.
This theme is somewhat configurable from the admin settings UI. You can look at the screenshots of the admin settings UI. If any bugs occur you get your problem fixed free of charge within 3 months after the purchase. You can contact us at any time after the theme purchase through ‘Email’ and get assistance.

Custom Settings - 
This theme includes the following settings in the theme UI customization admin area:
Translation You can turn the translation option check to use dynamic content translations.

Colors (brand color, brand text color, background color, text color, link color).

Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google fonts or on your own) for this you have to buy our Developer Edition theme because you need to have code access to use fonts.

Brand You can add your company logo and can also add favicon for your theme

Images Add main Hero background image for desktop and also for the mobile and Tablet

Search Settings Enable or Disable Instant Search, Scoped search in knowledge base and scoped search in community.

Home Page Elements You can enable or disable recent activities to be shown in your home page - 

(i) Hero Title Write your own main heading to be displayed over the Main Hero background image. 
(ii) Hero sub title Write heading to be displayed above your search panel below Hero Title in the Main Hero home page. 

Article Page Elements You can enable or disable article page elements: - Show sidebar of article in section page, show author image and name, show comments on articles, user can follow a specific article, show recently viewed articles, show related articles and social media sharing on articles.

Section Page Elements You can enable or disable to show that users can follow a specific section.

Home Page Custom Elements You can write your own main custom blocks heading to be displayed above the custom blocks. 

(i) Show/ Hide Custom Blocks – you can enable/disable a set of icons on the homepage that can be used to link with anything (article, category, section, a page on your website, any page on the internet).

(ii) Custom Block Image you can add your own image to display on the Custom Blocks. 
(iii) Custom Block URL you can insert a url on your custom blocks.
(iv) Block Heading Write the heading for your custom blocks.
(v) Block description Write the description on your custom blocks.

Social Media In Home Page Custom Elements you can enable or disable the Social media link for the footer bar: - This can enable you to redirect clients to your social media website. You can also add social media Icons and links of your own choice.

Copyrights You can feature your own copyright claim on the footer of the theme.

Theme Editions -
Standard Edition: USD 249 (one-time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI.

Developer Edition: USD 399 (one-time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via the &#39;Edit Code&#39; button in the theme customization area. You will be able to change all important settings via admin UI.

Konark

IT BYTES

Konark is a fully responsive multipurpose Zendesk Help Center (Guide) theme. The theme is a perfect balance between style and performance. All the elements of the help center are arranged in a way that keeps navigation super easy. 
The theme comes with a image at the back of a floating search box at the center left of it all. It has a stunning full-screen layout with beautiful blocks and interactive design elements, which generate an airy and elegant feeling to the help center. 

Diziana Ogoth is a fully responsive Zendesk® Guide Help Center Theme (templates); an elegant one.

It can be used by all kind of organizations -- Technology, Education, Tour &amp; Travels, Food, Startups, IT, Medical, Construction, Builder, Marketing, Startup, Fashion, Government, NGO, Not-For-Profit - Companies, Business or Organizations.

<h4>Theme Editions</h4>

<ul>
<li>Standard Edition: USD 299 (one time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI.</li>
<li>Developer Edition: USD 339 (one time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via &#39;Edit Code&#39; button in theme customization area. You will be able to change all important settings via admin UI.</li>
</ul>

<h4>Purchase Includes</h4>

<ul>
<li>Theme License: Diziana Ogoth Theme License for One (1) Zendesk Help Center or Brand.</li>
<li>Support: Ninety (90) days via <a href="http://support.diziana.com/hc/requests/new">email</a>.</li>
</ul>

Theme Features:

<ul>
<li>Custom Block Icons (on homepage) can be linked to anything; </li>
<li>Category Block Icons (on homepage) which can be used to list all guide categories</li>
<li>Knowledge base Tree (component that can be enabled on the homepage) -- simple list as well as accordion</li>
<li>Zendesk Gather Community Templates</li>
<li>Table of Content on article pages (optional -- can be enabled)</li>
<li>Admonitions (Note, Warning, Tips, etc.) -- configurable (colors, icons, etc.)</li>
<li>Responsive Tables in articles</li>
<li>Custom hero image for the homepage and community homepage</li>
<li>and more.</li>
</ul>

<h4>Homepage Blocks Layout</h4>

<a href="http://diziana.s3.amazonaws.com/themes/ogoth/Ogoth-Homepage-Blocks+(3).gif"><img src="http://diziana.s3.amazonaws.com/themes/ogoth/Ogoth-Homepage-Blocks+(3).gif" alt=""></a>

<h4>Logo External URL</h4>

<a href="http://diziana.s3.amazonaws.com/themes/ogoth/Ogoth-Logo-Custom-URL.gif"><img src="http://diziana.s3.amazonaws.com/themes/ogoth/Ogoth-Logo-Custom-URL.gif" alt=""></a>

<h4>Footer Blocks Links</h4>

<a href="http://diziana.s3.amazonaws.com/themes/ogoth/Ogoth-Footer-Blocks-Links.gif"><img src="http://diziana.s3.amazonaws.com/themes/ogoth/Ogoth-Footer-Blocks-Links.gif" alt=""></a>

This theme is very adminable (configurable) from theme admin settings UI, and exposes the following settings. You can look at screenshots of settings to learn more.

<ul>
<li>Colors (brand color, brand text color, background color, text color, link colors, header/footer background/text colors)</li>
<li>Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google Font, or your own) in Developer Edition because you need to have code access to use custom fonts.</li>
<li>Search Field Placeholder text</li>
<li>Show/Hide Custom Blocks -- a set of icons on homepage that can be used to link with anything (article, category, section, a page on your website, any page on internet)</li>
<li>Manage Custom Block settings (change icon, change title, change link URL, use Dynamic Content for multiple language support, etc.)</li>
<li>Change icon (image or font-awesome), text, links of Custom Blocks</li>
<li>Show/Hide Categories on the homepage (learn about blocks); Category blocks are a set of icons which are generated from the list of categories in the Guide. Icons with categories can be associated using Dynamic Content, and editing code (requires developer license)</li>
<li>Set/Unset minimal header/footer</li>
<li>Manage header/footer links via Dynamic Content</li>
<li>Set/Unset social media links</li>
<li>Show/Hide author details/meta (name, avatar, date) on article pages</li>
<li>Show/Hide sidebar</li>
<li>Show/Hide Follow button in section or article pages</li>
<li>Multiple Language support -- all relevant settings are localizable via Dynamic Content</li>
<li>and more.</li>
</ul>

Please see following screenshots to see all settings exposed by this theme, you may never need to edit code for most things. You can open each of following open in new tab to see larger version of the image.

<a href="http://diziana.s3.amazonaws.com/themes/ogoth/screenshots/26_diziana_ogoth_theme_settings_1.png"><img src="http://diziana.s3.amazonaws.com/themes/ogoth/screenshots/26_diziana_ogoth_theme_settings_1.png" alt=""></a>

<a href="http://diziana.s3.amazonaws.com/themes/ogoth/screenshots/27_diziana_ogoth_theme_settings_2.png"><img src="http://diziana.s3.amazonaws.com/themes/ogoth/screenshots/27_diziana_ogoth_theme_settings_2.png" alt=""></a>

The Standard Edition only allows changes via settings panel; which works for most cases, and we have exposed a lot of settings for you. If you want full control, and want to do advanced customization, you need Developer Edition for advanced customization such as:

<ul>
<li>change layout of templates</li>
<li>use custom fonts (other than predefined list in theme settings)</li>
<li>add or remove features.</li>
</ul>

It is recommend that you purchase Developer Edition so you have access to complete code, and you can do custmization by changing CSS/HTML/JavaScript wherever needed. That said, the Standard Edition provides all important settings, and if you just want to get started it&#39;s good enough.

Please feel free to <a href="http://support.diziana.com/hc/requests/new">reach out</a> for more information, or to ask any question (before or after purchasing the theme).

Ogoth

Diziana

Diziana Ogoth is a fully responsive Zendesk® Guide Help Center Theme (templates). 

It can be used by all kind of organizations -- Technology, Education, Tour & Travels, Food, Startups, IT, Medical, Construction, Builder, Marketing, Startup, Fashion, Government, NGO, Not-For-Profit - Companies, Business or Organizations.

Features include:
The Zendesk Theme is based on the latest design trends and goes through rigorous testing. All elements look and behave consistently, no matter what device you use. Fully Responsive, Versatile and Multipurpose, Color Highlights, Neat and Clean etc.

About the theme
Saffron is an ultra-modern &amp; fully responsive Zendesk® Guide Help Center Theme (templates).

It can be used by all kind of organizations -- Technology, Education, Tour &amp; Travels, Food, Startups, IT, Medical, Construction, Builder, Marketing, Startup, Fashion, Government, NGO, Not-For-Profit - Companies, Business or Organizations.

Theme Editions
Standard Edition: USD 65 (one time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI. Developer Edition: USD 115 (one time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via &#39;Edit Code&#39; button in theme customization area. You will be able to change all important settings via admin UI.

Purchase Includes
Theme License : Saffron Theme License for One (1) Zendesk Help Center or Brand. Support: Ninety (90) days via email (help@dynanet.support). Theme Features This theme is very adminable (configurable) from theme admin settings UI.

This theme exposes the following settings in the theme customization admin area:

Colors (brand color, brand text color, background color, text color, link colors, header/footer background/text colors) Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google Font, or your own) in Developer Edition because you need to have code access to use custom fonts. Search Field Placeholder text Show/Hide Custom Blocks -- a set of icons on the homepage that can be used to link with anything (article, category, section, a page on your website, any page on internet) Manage Custom Block settings (change icon, change title, change link URL, use Dynamic Content for multiple language support, etc.) Change icon (image or font-awesome), text, links of Custom Blocks Show/Hide Categories on the homepage (learn about blocks); Category blocks are a set of icons which are generated from the list of categories in the Guide. If your help center has only one category, then all sections are listed as icons on the homepage. You will need a Developer Edition License to associate icon to be shown on the homepage for each category, or section (in case of single category help center). Toggle Minimal/Full Header and Footer. The Standard Edition only allows Minimal Header and Footer. You need to get Developer Edition to use full header/footer, and customize/change placeholder links with your own. Set/Unset social media links Show/Hide author meta on article pages Show/Hide sidebar Show/Hide Follow button in section or article pages and more. Multiple Lanuage support -- all relevant settings are localizable via Dynamic Content It is recommend that you purchase Developer Edition so you have access to complete code, and you can do custmization by changing CSS/HTML/JavaScript wherever needed. That said, the Standard Edition provides all important settings, and if you just want to get started it&#39;s good enough.

Saffron

DynaNet Online Support

DynaNet Saffron is an ultra-modern & fully responsive Zendesk® Guide Help Center Theme (templates). It is highly adaptable & supports all Zendesk functions.

Features include:
Kelly offers a unique layout for Help Center : Customizable Hero Section with additional custom blocks on the homepage. Fully Responsive, Versatile and Multipurpose, Color Highlights, Neat and Clean etc.

About the theme
Kelly is fully responsive. Customer Experience is our top priority and we make sure they get a positive experience from accessing Zendesk Guide not just on Desktop, but also on mobile devices.

Theme Editions
Standard Edition : USD 75 (one time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI. Developer Edition : USD 125 (one time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via &#39;Edit Code&#39; button in theme customization area. You will be able to change all important settings via admin UI.

Purchase Includes
Theme License : Kelly Theme License for One (1) Zendesk Help Center or Brand. Support: Ninety (90) days via email (help@dynanet.support). Theme Features This theme is very adminable (configurable) from theme admin settings UI.

This theme exposes the following settings in the theme customization admin area:

Colors (brand color, brand text color, background color, text color, link colors, header/footer background/text colors) Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google Font, or your own) in Developer Edition because you need to have code access to use custom fonts. Search Field Placeholder text Show/Hide Custom Blocks -- a set of icons on the homepage that can be used to link with anything (article, category, section, a page on your website, any page on internet) Manage Custom Block settings (change icon, change title, change link URL, use Dynamic Content for multiple language support, etc.) Change icon (image or font-awesome), text, links of Custom Blocks Show/Hide Categories on the homepage (learn about blocks); Category blocks are a set of icons which are generated from the list of categories in the Guide. If your help center has only one category, then all sections are listed as icons on the homepage. You will need a Developer Edition License to associate icon to be shown on the homepage for each category, or section (in case of single category help center). Toggle Minimal/Full Header and Footer. The Standard Edition only allows Minimal Header and Footer. You need to get Developer Edition to use full header/footer, and customize/change placeholder links with your own. Set/Unset social media links Show/Hide author meta on article pages Show/Hide sidebar Show/Hide Follow button in section or article pages and more. Multiple Lanuage support -- all relevant settings are localizable via Dynamic Content It is recommend that you purchase Developer Edition so you have access to complete code, and you can do custmization by changing CSS/HTML/JavaScript wherever needed. That said, the Standard Edition provides all important settings, and if you just want to get started it&#39;s good enough.

Kelly

Kelly is a modern, responsive and mobile-friendly, multipurpose Zendesk® Guide Help Center Theme (templates). Multi-language and dynamic content are supported.

Diziana Makem Liva is a fully responsive Zendesk® Guide Help Center Theme (templates); an elegant one.

It can be used by all kind of organizations -- Technology, Education, Tour &amp; Travels, Food, Startups, IT, Medical, Construction, Builder, Marketing, Startup, Fashion, Government, NGO, Not-For-Profit - Companies, Business or Organizations.

<h4>Theme Editions</h4>

<ul>
<li>Standard Edition: USD 299 (one time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI.</li>
<li>Developer Edition: USD 339 (one time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via &#39;Edit Code&#39; button in theme customization area. You will be able to change all important settings via admin UI.</li>
</ul>

<h4>Homepage Blocks Layout</h4>

<a href="http://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Homepage-Blocks.gif"><img src="http://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Homepage-Blocks.gif" alt=""></a>

<h4>Category/Section Template Single Column</h4>

<a href="http://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Category-Template-Single-Column.gif"><img src="http://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Category-Template-Single-Column.gif" alt=""></a>

<h4>Article Template Components</h4>

<a href="http://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Article-Template-Settings.gif"><img src="http://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Article-Template-Settings.gif" alt=""></a>

<h4>Purchase Includes</h4>

<ul>
<li>Theme License: Diziana Makem Liva Theme License for One (1) Zendesk Help Center or Brand.</li>
<li>Support: Ninety (90) days via <a href="http://support.diziana.com/hc/requests/new">email</a>.</li>
</ul>

Theme Features:

<ul>
<li>Custom Block Icons (on homepage) can be linked to anything; </li>
<li>Category Block Icons (on homepage) which can be used to list all guide categories</li>
<li>Knowledge base Tree (component that can be enabled on the homepage) -- simple list as well as accordion</li>
<li>Zendesk Gather Community Templates</li>
<li>Table of Content on article pages (optional -- can be enabled)</li>
<li>Admonitions (Note, Warning, Tips, etc.) -- configurable (colors, icons, etc.)</li>
<li>Responsive Tables in articles</li>
<li>Custom hero image for the homepage and community homepage</li>
<li>and more.</li>
</ul>

This theme is very adminable (configurable) from theme admin settings UI, and exposes the following settings. You can look at screenshots of settings to learn more.

<ul>
<li>Colors (brand color, brand text color, background color, text color, link colors, header/footer background/text colors)</li>
<li>Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google Font, or your own) in Developer Edition because you need to have code access to use custom fonts.</li>
<li>Search Field Placeholder text</li>
<li>Show/Hide Custom Blocks -- a set of icons on homepage that can be used to link with anything (article, category, section, a page on your website, any page on internet)</li>
<li>Manage Custom Block settings (change icon, change title, change link URL, use Dynamic Content for multiple language support, etc.)</li>
<li>Change icon (image or font-awesome), text, links of Custom Blocks</li>
<li>Show/Hide Categories on the homepage (learn about blocks); Category blocks are a set of icons which are generated from the list of categories in the Guide. Icons with categories can be associated using Dynamic Content, and editing code (requires developer license)</li>
<li>Set/Unset minimal header/footer</li>
<li>Manage header/footer links via Dynamic Content</li>
<li>Set/Unset social media links</li>
<li>Show/Hide author details/meta (name, avatar, date) on article pages</li>
<li>Show/Hide sidebar</li>
<li>Show/Hide Follow button in section or article pages</li>
<li>Multiple Language support -- all relevant settings are localizable via Dynamic Content</li>
<li>and more.</li>
</ul>

Please see following screenshots to see all settings exposed by this theme, you may never need to edit code for most things. You can open each of following open in new tab to see larger version of the image.

<a href="http://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/23_diziana_theme_makem_liva-settings_1.png"><img src="http://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/23_diziana_theme_makem_liva-settings_1.png" alt=""></a>

<a href="http://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/24_diziana_theme_makem_liva-settings_2.png"><img src="http://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/24_diziana_theme_makem_liva-settings_2.png" alt=""></a>

<a href="http://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/25_diziana_theme_makem_liva-settings-3.png"><img src="http://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/25_diziana_theme_makem_liva-settings-3.png" alt=""></a>

The Standard Edition only allows changes via settings panel; which works for most cases, and we have exposed a lot of settings for you. If you want full control, and want to do advanced customization, you need Developer Edition for advanced customization such as:

<ul>
<li>change layout of templates</li>
<li>use custom fonts (other than predefined list in theme settings)</li>
<li>add or remove features.</li>
</ul>

It is recommend that you purchase Developer Edition so you have access to complete code, and you can do custmization by changing CSS/HTML/JavaScript wherever needed. That said, the Standard Edition provides all important settings, and if you just want to get started it&#39;s good enough.

Please feel free to <a href="http://support.diziana.com/hc/requests/new">reach out</a> for more information, or to ask any question (before or after purchasing the theme).

Makem Liva

Diziana Makem Liva is a fully responsive Zendesk® Guide Help Center Theme (templates). 

It can be used by all kinds of organizations -- Technology, Education, tours & travel, Food, Startups, IT, Medical, Construction, Builder, Marketing, Startup, Fashion, Government, NGO, Not-For-Profit - Companies, Business, or Organizations.

<h1>About the theme</h1>

About the theme - Sportspot is a fully responsive multipurpose Zendesk Help Center (Guide) theme. The theme is a perfect balance between style and performance. All the elements of the help center are arranged in a way that keeps navigation super easy. The theme comes with a large parallax image at the back of a floating search box at the centre of it all. It has a stunning full-screen layout with beautiful blocks and interactive design elements, which generate an airy and elegant feeling to the help center. It follows latest trends in web design and features a brand new layout with a long list of features.

Theme features - Fully responsive – Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. We ensure that the themes are cross-browser and cross-device compatible.

Custom Block Icons - Custom blocks are static links to any pages on your help center or your main website. It’s possible to change the link, icon, title, and description in each of them. You can hide a specific block or all of them in the theme settings and add more through customization.

This theme is somewhat configurable from the admin settings UI. You can look at the screenshots of the admin settings UI. If any bugs occur you get your problem fixed free of charge within 3 months after the purchase. You can contact us at any time after the theme purchase through ‘Email’ and get assistance.

Custom Settings - This theme includes the following settings in the theme UI customization admin area: Colors (brand color, brand text color, background color, text color, link color). Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google fonts or on your own) for this you have to buy our Developer Edition theme because you need to have code access to use fonts. Brand You can add your company logo and can also add favicon for your theme. Images Add main Hero background image for desktop and also for the mobile and Tablet. Search Settings Enable or Disable Instant Search, Scoped search in knowledge base and scoped search in community.

Home Page Elements: You can enable or disable recent activities to be shown in your home page.

(i) Main Heading Write your own main heading to be displayed over the Main Hero background image.
(ii) Search Panel Heading Write heading to be displayed above your search panel in the Main Hero home page.
(iii) Blocks Heading Write the heading for your custom blocks.
(iv) Show/ Hide Custom Blocks – a set of icons on the homepage that can be used to link with anything (article, category, section, a page on your website, any page on the internet). (v) Manage custom block settings (change icon, change title, change link URL, use Dynamic content for multiple language support, etc.)
(vi) Show/ Hide category block images on the homepage. You will need to buy the Developer edition license to associate icon with block or for standard license you have to contact the Zendeskshop. (vii) Show/ Unset Social Media Links on the Footer. You can set the URL of the social media link form the admin UI according to your need.

Article Page Elements: You can enable or disable article page elements :- Show sidebar of article in section page, Show author image and name, show comments on articles, user can follow a specific article, show recently viewed articles, show related articles and social media sharing on articles.

Section Page Elements: You can enable or disable to show that users can follow a specific section.

Search Field placeholder text.

Footer Social Media: You can enable or disable the Social media link for footer bar :- This can enable you to redirect clients to your social media website. Multiple Language Support – all relevant settings are localized via Dynamic Content. Copyrights You can feature your own copyright claim on the footer of the theme.

Theme Editions - 
Standard Edition: USD 249 (one-time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI.

Developer Edition: USD 349 (one-time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via the &#39;Edit Code&#39; button in the theme customization area. You will be able to change all important settings via admin UI.

Sportspot

Sportspot is a fully responsive multipurpose Zendesk Help Center (Guide) theme. The theme is a perfect balance between style and performance. All the elements of the help center are arranged in a way that keeps navigation super easy. The theme comes with a large parallax image at the back of a floating search box at the center of it all. It has a stunning full-screen layout with beautiful blocks and interactive design elements, which generate an airy and elegant feeling to the help center.

让Zendesk成为你自己的

在Marketplace中查找应用程序、主题和所需的一切

应用程序

主题

合作伙伴

帮助你完成更多工作的灵感

通过合作发展您的业务

提升你的电子商务业务

Zendesk市场指南

Zendesk开发者版

如果你没有看到它，那就创造它